Pinnacle Travel Insights

1. Service Agreement

By engaging Pinnacle Travel Insights LLC ("Company"), you agree to these terms and conditions. Our services include travel industry research, market analysis, strategic consulting, and related professional advisory services.

2. Service Scope and Deliverables

Our consulting services include market research reports, industry analysis, competitive intelligence, and strategic recommendations. All deliverables are custom-prepared based on your specific requirements and industry focus.

3. Client Responsibilities

Clients agree to provide accurate information, timely feedback, and necessary cooperation for successful project completion. Clients are responsible for implementing recommendations at their own discretion and risk.

4. Confidentiality and Non-Disclosure

We maintain strict confidentiality regarding all client information and proprietary data. Similarly, clients agree to protect any proprietary methodologies or confidential information shared during our engagement.

5. Intellectual Property Rights

Research reports and analysis delivered to clients become the property of the client upon full payment. Our proprietary methodologies and processes remain the intellectual property of Pinnacle Travel Insights.

6. Payment Terms and Conditions

Payment terms are Net 30 days from invoice date unless otherwise agreed. Late payments may incur interest charges. Disputes must be raised within 30 days of invoice receipt.

7. Limitation of Liability

Our liability is limited to the amount paid for services. We provide research and recommendations but are not responsible for implementation outcomes or market conditions beyond our control.

8. Termination Clause

Either party may terminate services with 30 days written notice. Fees for completed work remain due. Confidentiality obligations survive termination.

9. Governing Law

These terms are governed by New York State law. Disputes will be resolved through binding arbitration in New York, NY.

10. Updates to Terms

We may update these terms with 30 days notice. Continued use of services constitutes acceptance of updated terms.

1. Information We Collect

We collect business contact information including names, titles, company details, email addresses, and phone numbers. We also gather information about your industry challenges, research requirements, and project specifications.

2. How We Use Your Information

Your information is used to provide travel industry research services, communicate project updates, deliver reports and insights, and maintain our client relationship. We may use aggregated, anonymous data for industry trend analysis.

3. Information Sharing and Disclosure

We do not sell, rent, or share personal information with third parties except as necessary to deliver our services (such as approved research partners) or as required by law. All partners are bound by similar confidentiality agreements.

4. Data Security and Protection

We implement industry-standard security measures including encrypted communications, secure servers, access controls, and regular security audits. Client data is stored on secure, backed-up systems with limited access.

5. Data Retention Policy

We retain client information for the duration of our business relationship plus seven years for legal and business purposes. Research data may be retained longer in anonymized form for industry analysis.

6. Your Privacy Rights

You have the right to access, correct, or request deletion of your personal information. You may also request data portability or object to certain processing activities. Contact us to exercise these rights.

7. Cookies and Website Analytics

Our website uses cookies for functionality and analytics. We track website usage to improve user experience and measure marketing effectiveness. You can control cookie preferences through your browser settings.

8. International Data Transfers

Data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

Our services are designed for business use and we do not knowingly collect information from individuals under 18 years of age.

10. Policy Updates

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify clients of material changes via email or website notice.

Contact for Privacy Matters: [email protected]

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, analyze website usage, and provide a better user experience.

2. Types of Cookies We Use

Essential Cookies: Required for basic website functionality, form submission, and security features.

Analytics Cookies: Help us understand how visitors use our website, which pages are most popular, and how we can improve user experience.

Functional Cookies: Remember your preferences and settings to provide personalized features.

Marketing Cookies: Used to track visitors across websites and display relevant advertisements.

3. Cookie Management

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. However, disabling certain cookies may affect website functionality.

4. Third-Party Cookies

We may use third-party services like Google Analytics, social media plugins, or marketing platforms that set their own cookies. These are subject to the respective third parties' privacy policies.

5. Cookie Consent

We obtain your consent before using non-essential cookies. You can withdraw consent at any time by adjusting your browser settings or using our cookie preference center.

6. Cookie Duration

Session Cookies: Deleted when you close your browser.

Persistent Cookies: Remain on your device for a specified period or until you delete them.

7. Browser Controls

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Privacy and Security > Cookies

8. Cookie Policy Updates

We may update this cookie policy to reflect changes in technology or legal requirements. Please review this policy periodically.

9. Contact Information

If you have questions about our cookie usage, please contact us at [email protected].

1. Copyright Respect

Pinnacle Travel Insights respects intellectual property rights and expects users of our services to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and respond promptly to valid copyright infringement claims.

2. Original Content Creation

All research reports, analysis, and insights provided by our company are original works created by our professional team. We cite sources appropriately and respect third-party intellectual property rights in our research.

3. Copyright Infringement Notification

If you believe your copyrighted work has been used inappropriately, please provide written notice including:

• Identification of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material
• Your contact information (name, address, phone, email)
• A statement of good faith belief that use is not authorized
• A statement of accuracy under penalty of perjury
• Physical or electronic signature of the copyright owner

4. DMCA Agent Contact

DMCA Agent:
Pinnacle Travel Insights LLC
425 Park Avenue, Suite 1502
New York, NY 10022
Email: [email protected]
Phone: +1 (212) 555-7834

5. Counter-Notification Process

If you believe material was removed or disabled by mistake, you may submit a counter-notification including identification of the material, location where it appeared, and a statement under penalty of perjury that removal was a mistake.

6. Repeat Infringer Policy

We may terminate business relationships with clients or partners who repeatedly infringe on copyright or other intellectual property rights.

7. Fair Use Considerations

We respect fair use rights and consider factors such as purpose of use, nature of copyrighted work, amount used, and effect on market value when evaluating copyright claims.

8. Response Timeline

We respond to valid DMCA notices promptly, typically within 24-48 hours. We will investigate claims thoroughly and take appropriate action as required by law.

9. Legal Compliance

This policy complies with the Digital Millennium Copyright Act (17 U.S.C. § 512) and other applicable intellectual property laws.

1. Legal Basis for Processing

We process personal data based on legitimate business interests for providing travel industry consulting services, contract performance for client engagements, and legal compliance requirements.

2. Data Subject Rights

Right of Access: You can request information about personal data we process about you.

Right of Rectification: You can request correction of inaccurate or incomplete personal data.

Right of Erasure: You can request deletion of personal data under certain circumstances.

Right to Data Portability: You can request your data in a structured, machine-readable format.

Right to Object: You can object to processing based on legitimate interests.

Right to Restriction: You can request limitation of processing under specific conditions.

3. Data Protection Officer

Our Data Protection Officer oversees GDPR compliance and handles data protection inquiries:
Email: [email protected]
Phone: +1 (212) 555-7834

4. Data Processing Activities

We process personal data for client relationship management, service delivery, communication, billing, legal compliance, and business development activities within the travel industry sector.

5. International Data Transfers

When transferring data outside the EU/EEA, we ensure appropriate safeguards through adequacy decisions, standard contractual clauses, or other approved mechanisms.

6. Data Breach Notification

We have procedures to detect, report, and investigate personal data breaches. Affected individuals and supervisory authorities will be notified within required timeframes.

7. Privacy by Design

We implement privacy-protective measures from the design phase of our systems and processes, ensuring minimal data collection and strong security measures.

8. Consent Management

Where processing is based on consent, we ensure it is freely given, specific, informed, and unambiguous. You can withdraw consent at any time.

9. Supervisory Authority

You have the right to lodge complaints with your local data protection authority if you believe we have not handled your personal data appropriately.

10. Regular Compliance Reviews

We conduct regular assessments of our data processing activities, update privacy policies, and ensure ongoing GDPR compliance through staff training and system updates.

EU Representative: For EU-related inquiries, contact our representative at [email protected]